top of page
Gereelde vrae

Enigiemand! Solank jy geldige bewys van identifikasie het, d.w.s. SA ID, paspoort of Asieldokumentasie, kan jy inteken om wenke te ontvang of transaksies te doen.
Deur TiPPED het ons verdienste met byna 40% vir die Tippee verhoog. TiPPED laat jou toe om transaksies te doen sonder fisiese kontant. Dit bied 'n veilige en veilige platform om te spaar, te spandeer en op transaksies te doen. Dit maak voorsiening vir hulp aan die onbemande en maak voorsiening vir finansiële insluiting. TiPPED is vinnig na die mark en gee jou die vermoë om tred te hou met die digitale oorgang waarin ons wêreld is, sodat jy steeds in 'n veiliger omgewing kan verdien. Met ons hele missiestelling om gelykheid te fasiliteer, sal ons oor die eerste kwartaal van volgende jaar verskeie voordele vir beide die TiPPER en TIPPEE bekendstel waaroor ons baie opgewonde is, so hou hierdie spasie dop!
Absoluut. Die tegnologie agter ons beursie is by Ukheshe Technologies, 'n toonaangewende vennoot vir fintech-bemagtiging met hul borgbank Nedbank. Ons beursies word in hierdie ruimte gehou en ons KYC-proses word deur die Suid-Afrikaanse Reserwebank gestuur.
TiPPED maak gebruik van die Masterpass-relings en so as jy dit sê, kan jy enige van die volgende aanlynbanktoepassings gebruik om 'n wenk te skandeer en te stuur. Alternatiewelik kan jy jou foon se kamera, Zapper of Snapscan gebruik.
Banktoepassings:
SPOT
VodaPay
Standaardbank
Absa
TelkomPay
RMB
FNB
Nedbank
Capitec
Alternatiewelik kan jy jou eie TWIKKE-beursie oopmaak en 'n TIPPING-toelaag per maand opsy sit. Jy sal dan direk vanaf Wenkbeursie na Wenkbeursie kan gee.
• Tipped offers a range of features including:
• Account balance and transaction history
• Payment at selected stores
• Transfer capabilities
• Cash with drawl at selected store tills
• Security features authentication, transaction alerts
Die gerieflike aspek van TiPPED is dat jy nie een spesifieke toepassing nodig het nie. Jy kan enige van die volgende banktoepassings gebruik (wat reeds 'n ingeboude QR-leser het)CapitecFNB betaalAbsaNedbank PayRMB betaalVodapayStandard BankZapper
ens
Al wat jy hoef te doen is om jou ingeboude QR-leser na die motorwag se QR-kode op sy/haar lanyard te wys, die bedrag te kies wat jy wil fooi en druk betaal. So maklik 🙂
Die oordrag is onmiddellik en sal onmiddellik toeganklik wees.
Eerstens, dankie dat jy wil help!
Van daar af is dit net om bewustheid in die omliggende area te skep sodat die publiek weet dat dit bestaan en hoe om dit te gebruik.
In sommige gevalle betaal die karwagte wel baaifooie vir hul gekose lyne (wat geroteer word sodat dit billik vir almal is). Dit word gestel tussen die werkgewer en die karwag, en die meer prominente lyne moet 'n groter persentasie betaal, dit is egter die ooreenkoms tussen die werkgewer en die karwag en het niks met TiPPED of Sentrumbestuur te doen nie. Wenk is daar om toe te laat dat karwagte meer geld verdien sodat hulle met 'n groter salaris vir dienste gelewer kan wegstap.
Sentrumbestuur betaal nie die karwagte 'n salaris nie en ook nie die verenigings waaraan die karwagte behoort nie. Die karwagte verdien hul hele salaris uit fooitjies wat van die publiek gegenereer word.
Wenk, in enige vorm, is nie verpligtend nie. Dit vul 'n deel van 'n sosiale verantwoordelikheid en ondersteun die behoefte om indiensneming aan te moedig. Dit word uit die goedheid van ons harte gedoen vir dienste wat ons voel verdien.
To delete your profile on tipped, open the tipped app on your device.
Look for the three dots icon located at the bottom right corner of the screen and tap on it. From the menu that appears, select 'My Profile'.
Scroll down to the bottom of the profile page where you'll find the option to 'Delete Account'. Tap on this option to proceed with deleting your profile from tipped.
Confirm any prompts that may appear to complete the deletion process.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
If your profile has been deleted, please contact Tipped Support for assistance.
Our team will check whether your profile can be recovered and guide you through the next steps.
You can reach us via:
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
To receive an OTP:
1. Start the registration process on the Tipped app
2. Enter your phone number when prompted
3. An OTP will be sent via SMS to verify your number and complete your registration
Make sure your phone has network coverage and can receive SMS messages.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
If you're not receiving OTPs (one-time PINs):
• Make sure you have good cellphone network coverage
• Confirm that the phone number you used to register is correct and able to receive SMS messages
If the issue continues, contact Tipped Support for assistance.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
To create your account:
1. Download the Tipped app
2. Tick the box to accept the Privacy Policy and Terms & Conditions
3. Tap the Register button on the main screen
Follow the prompts to complete your setup.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
How do I update the Tipped app?
To update the app:
1. Open the Google Play Store
2. Search for “Tipped”
3. Tap Update if an update is available
After updating, open the app and try registering or logging in again.
If you still experience issues, contact Tipped Support for help.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Yes. You can update your personal details.
To do this:
1. Log in to your account
2. Go to the Profile or Settings section
3. Select the option to update your information and follow the prompts
If you’re unable to update certain details, contact Tipped Support for help.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Setup will take about 5-10 mins and your wallet will be available immediately after Sign Up has been completed.
If your ID document is very old or your appearance has changed significantly, the system might struggle to match your selfie.
If your selfie keeps failing after a few tries, please contact Tipped Support for manual verification or further assistance.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
The Tipped app requires a stable internet connection to function. If you're having trouble:
• Make sure you are connected to the internet (Wi-Fi or mobile data)
• Double-check that you entered the correct phone number and PIN
If everything is correct and you still can’t access the app, please contact Tipped Support for assistance.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Please note that the following documents are not supported for registration:
• Asylum papers
• Copies of copies
• Photos of documents
• Letters from Home Affairs
• Birth certificates
• Temporary IDs
• Drivers licenses
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
While technically possible if the number isn't already linked to a Wallet, we strongly advise against it as it makes you vulnerable to theft and potential security issues.
To ensure a secure and seamless registration process, we require certain permissions:
Microphone Access: Needed for proof-of-life verification. Without this permission, registration cannot be completed.
Camera Access: Also required for proof-of-life verification. Registration cannot proceed without this permission.
The Digital Wallet uses several layers of security to protect your money:
• Encryption: Your financial information is scrambled and unreadable by anyone who shouldn't see it.
• Tokenization: When you make a payment, a unique code is used instead of your actual card number. This way, even if someone intercepts the code, they can't use it.
• PIN: You need a PIN to access your wallet and make payments.
The transfer is instant and will be accessible immediately.
You can cash in at a till point with your QR Code or Barcode.
You can also transfer money from your bank account to your wallet.
See the Onboarding Guide for more information on transactions and how to use these options.
If you have more questions contact Tipped Support for help.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
You can make payments and receive payments with your tipped Wallet.
These range from making and receiving EFTS, payments at the till, payments through your Wallet in the App, and payments through bank Accounts.
The ‘Transact’ menu captures all the options and the tipped Onboarding Guide will guide you through each type.
📩 Please note:
SMS notifications for ATM withdrawals can take 6 to 12 hours to come through. Thanks for your patience!
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Please note: Money transfers work like any normal bank transfer, which can take up to 2 business days to reflect. If your tipped wallet balance has updated, the money will clear in your account within the next 48 hours.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Yes. The tipped App allows you to make multiple transactions. Each transaction has its own costs. See the ‘Fees’ section on the screen when making or taking payments.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
If you've forgotten your PIN, follow these steps:
1. Enter your phone number.
2. Receive an OTP (One-Time PIN).
3. Enter the OTP.
4. Set a new PIN (make sure it's the same PIN in both fields).
5. Attempt to log in with the new PIN.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
Security measures (such as a password on your phone) and tipped App security can help prevent access to your Wallet.
However, contact the tipped support team immediately to let them know you lost your phone.
They can help you disable access to your wallet on the lost device and set it up on your new phone.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
If you're having trouble accessing your account or using the app, please contact Tipped Support for help with troubleshooting.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
We're here to help resolve any issues you may experience.
If you suspect any unauthorised activity on your Tipped account, please contact Tipped Support immediately.
Our team will help you:
• Secure your account
• Investigate the issue
• Take any necessary steps to protect your information and funds
Do not share your PIN or personal details with anyone.
Our support lines:
Whatsapp: 065 708 7076
Email:support@tipped.biz(mailto:support@tipped.biz)
bottom of page



