Why Connectivity Must Be at the Heart of Inclusion

What if we recognised digital access as a human right?

During Human Rights Month, I’ve reflected on what true access and equality mean in South Africa today. In 2025, everything from learning to earning depends on being online.

But, over 13 million South Africans still lack meaningful access to the internet, many of them in rural and underserved communities (ICASA, 2024).

This gap slows progress and deepens inequality. According to the World Bank, a 10% increase in broadband penetration can result in a 1.35% increase in GDP growth in developing countries. But without that access, learners miss out on education, entrepreneurs lose business opportunities, and families can’t access critical health or government services.

As The International Telecommunications Union puts it: “Digital inclusion is no longer a luxury. It is a foundational element of equitable development.”

At tipped, we design technology that puts people first. We believe everyone deserves the dignity of participation in the digital economy. But dignity requires access – and right now, that access remains out of reach for too many.

In a recent UN Human Rights Council report, the right to digital connectivity was recognised as “a key enabler of other rights – from education and healthcare to freedom of expression and economic participation.”

We urge government, business, and civil society leaders to close the divide. Let’s build infrastructure, promote digital literacy, and make devices and data affordable. Let’s prioritise rural communities in our digital strategies, not treat them as an afterthought.

When we expand digital access, we expand opportunity. We give people the tools to learn, grow, work, and speak up. That’s why we consider digital access a right.

I call on everyone to see connectivity as a cornerstone of freedom and inclusion.

-Kimlynn Temple-tipped Founder and CEO 2025